Privacy Policy

Effective Date: 4/8/2025

This Privacy Policy ("Policy") explains how Voda Networks, Inc., dba Voda Voice and Data ("we", "us", "our") collects, uses, stores, and protects your Personally Identifiable Information (PII) when you interact with our services, particularly with our SMS messaging campaigns. This includes our 10DLC services, where we send text messages for purposes such as promotions, updates, and notifications.

By using our services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

We collect the following types of information when you use our services:

Personal Information: Your name, email address, phone number, and other information needed to provide the services.
SMS Data: Phone numbers, text messages, and opt-in/opt-out data related to the 10DLC SMS services.
Usage Data: Information about your interactions with our website and services, such as IP addresses, device types, and browser information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To send SMS messages as part of our 10DLC campaigns, including marketing, account updates, and transactional messages.
To respond to customer inquiries and provide customer support.
To improve our services and develop new offerings.
To comply with legal obligations and regulatory requirements.

3. Message Frequency

Message frequency may vary depending on the service you’ve opted into. You may receive promotional messages, updates, or service notifications. Message frequency is subject to change, and you will be notified of any significant updates.

4. Data Sharing

We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with the campaign. However, we may share your data with third-party vendors and service providers who assist us in delivering messaging services, such as platform providers, phone carriers, and other essential partners. These third parties will only use your information to assist in the service delivery and will not use it for marketing purposes.

Your SMS opt-in data, including consent status, will not be shared for non-service-related purposes.

5. Your Rights and Choices

You may opt-out of receiving SMS messages at any time by replying with “STOP” to any SMS message.
You can contact us to request updates to your personal data or to inquire about how we use your information.
You have the right to request the deletion of your personal data, subject to legal obligations.

For any inquiries or to exercise your rights, please contact us at info@vodavoicedata.com.

6. Security

We take reasonable steps to secure your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee the absolute security of your information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will post the updated Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us by calling or texting to 516-740-6600 or by email to info@vodavoicedata.com.