Texting
Stay Connected With Your Customers Via Text.
Research shows that the average open rate for text message marketing campaigns is 98%, compared to just 20% for email. And the average click-through rate for SMS marketing is 19% compared to 4% for email.
The simple truth is companies that want more effective engagement with their customers need SMS—and our SMS enablement platform makes getting started easy.
Benefits of Business SMS
No matter what business you're in, SMS capabilities–such as keyword responders, appointment reminders, SMS blast campaigns, and more–enable you to communicate better and faster with customers and prospects to drive efficiencies and growth.
A real estate firm can:
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Push property information, flyers, MLS data, etc. with keyword responders
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Boost attendance at open houses and reduce no-shows at showings with appointment reminders
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Blast new listings to prospects to generate interest
An auto dealership can:
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Push sales information, flyers, and sales contact details with keyword responders
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Improve the customer experience with service reminders and completed service notifications
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Send inventory, trade-in, and sales announcement blasts to boost revenue
A healthcare provider can:
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Send blast campaigns to announce availability or location of services
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Improve the patient experience with appointment and prescription pick-up reminders
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Create drip campaigns for gathering updated information
VoDa Offers Two Texting Services Designed To Help Small Businesses Win
Everyone reads their texts. We help you send them.
Reach large groups with SMS marketing or connect one-on-one with two-way messaging.
Simple Texting:
A VoIP phone system that allows businesses to send and receive SMS/MMS messages, automated responses. This service is for texting to one number.​
Two-Way Texting:
Two-way texting creates a seamless, frustration-free experience for your
customers—while also saving your team time and increasing sales. Unlike one-way messaging, which only allows you to send messages out, two-way texting opens the door for real conversations.
How Does Two-Way Texting Work?
With two-way messaging, you can send and receive texts instantly, providing personalized help that builds trust and loyalty. This is known as conversational support.
Many providers only offer basic SMS tools, limiting you to one-sided mass texts updates or promotions. But by not giving your customers the ability to respond, you risk frustrating your audience and missing valuable opportunities to connect.
By using a platform that supports two-way texting, you’re not just keeping up with customer expectations—you’re exceeding them.
VoDa Can Help You Find The Optimal Texting
Service For Your Business.
Before getting started with any texting services, there are a few requirements your business must meet. You’ll need to have a website that includes a contact page with a visible SMS opt-in checkbox. Additionally, your website must display both a Privacy Policy and Terms & Conditions.
Then, with our comprehensive platform, your business can benefit from a wide range of functionality and capabilities, like:
Message Blasts
Reach a large number of users with a single message
Number-Sharing
Access multiple numbers from a single login
MMS Support
Send and receive MMS messages for a rich media experience.
Canned Responses
Respond consistently to regularly asked questions
Integrations
Real-time integrations with CRMs, reservation systems, webhook and other systems including HubSpot, Microsoft Teams, Slack, Pipedrive, Google Chat, and more–and this list is constantly growing.
Reminders
Send automated reminder messages.
Conversation History
See the full history of your text threads
Address Book
Separate and sync contacts across multiple devices
Away Message
Auto-Responder
Easily set up a message for when you need to step away
Help Management
Provides examples and describes how to use or configure each setting
Drip Campaigns
Send automated time-released communications
Multi-Device Sync/Support
Use your account on multiple devices
Keyword Auto-Replies With QR Code Generator
Send automatic replies for specific keyword inquiries
Mobile App (iOS/Android)
Keep in touch, even when you're on the go
Account Types
User with number, numberless user (DID not required), and number only (users can share, e.g., use your DID to send/receive SMS messages or share your main number to anyone in your organization with or without a DID)
